5. WHAT DO THEY CONTAIN?
An occupational standard should contain an occupational profile, list of duties and the KSBs needed for someone to be competent in the occupation’s duties.
Occupation summary or profile
An occupational summary or profile is an overview of the occupation and describes the sector or industries the occupation is typically found in; the broad purpose of the occupation; and what an employee in the occupation would typically do.
Duties describe what someone in the occupation ‘usually’ does in the workplace. They are sometimes called competences or activities. They should be distinct and complete activities. They are what you would find listed in a job description.
An occupational summary or profile should list around 10 to 20 duties.
Knowledge, skills and behaviours
An occupational standard sets out the knowledge, skills and behaviours (KSBs) required to be competent in the occupation profile’s duties.
The information, technical detail, and ‘know-how’ that someone needs to have and understand to successfully carry out the duties. Some knowledge will be occupation-specific, whereas some may be more generic.
The practical application of knowledge needed to successfully undertake the duties. They are learnt through training or experience.
Mindsets, attitudes or approaches needed for competence. Whilst these can be innate or instinctive, they can also be learnt. Behaviours tend to be very transferable. They may be more similar across occupations than knowledge and skills. For example, team worker, adaptable and professional.
Occupational standards typically have:
- 15 to 20 knowledge statements
- 15 to 20 skill statements
- five to six behaviour statements.