Level 3 – Apprenticeship
Typical Duration
9 months
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
Whether starting or changing career paths, this apprenticeship will provide learners with the foundation knowledge & skills required to work in an office/business environment. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative serviices engaging with multiple departments across the organisation.
Who is this apprenticeship suitable for?
Responsible for supporting and engaging with different parts of the organisation and interacting with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Job Titles Include
*This is not an exhaustive list
Office Administrator, Receptionist, Customer Service Adviser, Secretary, Personal Assistant
Learn About
- Internal & external stakeholders
- Communication at all levels including verbal & written
- Managing change, project management & business finances
- Laws and regulations that apply to their role & industry
- The organisation’s internal policies and key business policies related to the business sector
Watch the course timeline
Click on Mark our AI assistant, he will walk you through a detailed overview of the course timeline, offering you a comprehensive understanding of the key milestones to help you effectively plan your learning journey.
Frequently Asked Questions
Entry Requirements
- Need to be employed
- UK Resident for the last 3 years
- English & Maths qualifications desirable
Delivery Model
Our flexible delivery model will support each learner to develop & enhance their current knowledge & skills to ensure they gain a through understanding of their Organisation’s processes and objectives.
At Blue Lion, you can expect to receive:-
- Tailored tutor led delivery
- Personalised 1-2-1 tutor support sessions
- Assessments to demonstrate knowledge
- Set tasks to apply skills & behaviours
- 10-12 weekly Tri-partite progress reviews with Manager & tutor
Functional Skills
All learners will complete an initial assessment in Maths & English as part of the enrolment process. For apprentices aged 19+, completing Functional Skills is no longer a mandatory requirement of the apprenticeship programme.
However, we offer an outstanding teaching and learning programme in Maths & English for anyone who wishes to develop their skills further, and our tutors are here to support you every step of the way.
Contact us to discuss further.
Off The Job Training (OTJ)
All apprentices are required to complete a set number of Off the Job Training (OTJ) hours over the duration of their apprenticeship. New government rules have made this so flexible , with the removal of a weekly requirement giving you the freedom to spread your OTJ hours in a way that works best for you and your employer.
At Blue Lion Training Academy, our market-leading OTJ programme is designed to be flexible, engaging, and impactful. Whether through projects, masterclasses, e-learning, or hands-on experiences, every activity helps you build the knowledge, skills, and behaviours to thrive in your role.
All OTJ is logged easily through our Bud platform, making it simple to track your progress and celebrate achievements along the way.
End Point Assessment
- Assessment method 1: Knowledge Test
- Assessment method 2: Portfolio Based Interview
- Assessment method 3: Project/Improvement Presentation
Watch the course overview
Why Blue Lion Training Academy?
Don’t just take our word for it
listen to what our learners say…
Sophie Handford
Level 3
Business Administration Apprentice
Laid Back Limited
Oliver Joyce
Level 3
Business Administration Apprentice
TGIS Aviation
Zainab Chowdhary
Level 4
Improvement Practitioner Apprentice
INEOS Components
Nathan Evans
Level 4
Improvement Practitioner Apprentice
Unipart Rail
Sandra King
Level 4
Improvement Practitioner Apprentice
CBRE
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