Learn to keep your business processes lean and boost customer satisfaction with our Lean Six Sigma training courses.
Lean Six Sigma is a two-staged approach, which drives continual improvement in organisations and strives towards greater than 99% efficiency.
Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources.
Six Sigma is the on-going effort to continually reduce product and process variation through a defined project approach.
Combined, the two approaches can result in benefits including reduced costs, retained business, improved staff morale and increased customer satisfaction.